Privacy Policy
Last updated: 18 July 2026
The Irwin System™ respects your privacy and is committed to handling personal information carefully, transparently, and in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains what information may be collected through this website, why it is collected, how it may be used, and the choices available to you.
Who We Are
The Irwin System™ is an independent educational framework and resource platform operated by Niwha Irwin in New Zealand.
Website: www.theirwinsystem.com
For privacy enquiries, access requests, or correction requests, please use the website’s Contact page and include “Privacy Request” in your message.
Information We May Collect
The information collected depends on how you use the website.
Contact and Enquiry Information
When you submit the Contact form, you may provide:
Your name
Email address
Telephone number
Organisation or school
Professional role
Information included in your message
Please do not include confidential student information, sensitive personal information, or information about another person unless it is necessary and you are authorised to provide it.
Purchase Information
When you purchase or access a digital resource, information may be collected to process and manage the order, including:
Your name
Email address
Billing information
Order details
The resource purchased
Transaction and delivery information
Payment-card information is processed by the relevant payment service provider. The Irwin System™ does not ordinarily receive or directly store your complete payment-card details.
Voluntary Contribution Information
If you make a voluntary financial contribution through Supporting the Work, information may be collected to process and record the contribution, including:
Your name
Email address
Contribution amount
Payment and transaction information
Contribution frequency, where applicable
Payment details are handled by the relevant payment service provider.
Website and Technical Information
Squarespace and connected services may automatically collect technical information when you use the website, including:
Internet Protocol address
Browser and device type
Approximate location
Pages visited
Time spent on pages
Referring website
Cookie and analytics information
Information about how the website is used
This information helps maintain the website, understand how visitors use it, identify technical problems, and improve its content and accessibility.
How Information May Be Used
Personal information may be used to:
Respond to enquiries
Discuss school pilots, professional learning, resources, or collaborations
Process purchases and contributions
Deliver digital resources
Provide order or access support
Maintain transaction and administrative records
Improve the website and its resources
Monitor website performance and security
Meet legal, accounting, or regulatory responsibilities
Prevent fraud, misuse, or unauthorised activity
Communicate with you where you have requested or agreed to receive communication
Personal information will not be used for an unrelated purpose unless permitted by law or you have been informed and, where required, given your consent.
Email Communication
Submitting an enquiry or completing a purchase does not automatically subscribe you to marketing emails.
If an email list or newsletter is introduced, you will be given a clear choice about whether to subscribe. You will also be able to unsubscribe from promotional communication.
The Irwin System™ may still send necessary messages relating to an enquiry, purchase, contribution, download, or access issue.
Cookies and Analytics
This website may use cookies and similar technologies supplied by Squarespace and connected services.
Cookies may be used to:
Keep the website operating correctly
Support security and payment functions
Remember visitor preferences
Understand website traffic
Measure how visitors interact with pages and resources
Identify and resolve technical problems
You can control or remove cookies through your browser settings. Blocking some cookies may affect how parts of the website function.
When Information May Be Shared
Personal information may be shared only where reasonably necessary with:
Squarespace as the website host and commerce platform
Payment and transaction service providers
Website analytics, security, or technical service providers
Professional advisers where necessary
Government, regulatory, or law-enforcement agencies where required or permitted by law
Personal information is not sold to third parties.
Service providers receive information only to the extent required to provide their services or meet legal responsibilities.
Overseas Processing and Storage
Squarespace, payment providers, analytics services, and other technical providers may process or store information outside New Zealand.
Where an overseas service provider is used, reasonable care will be taken when selecting established providers with appropriate privacy and security practices.
Different countries may have privacy laws that differ from New Zealand law.
Information About Children and Students
The website is primarily intended for educators, schools, adult purchasers, and professional users.
The Irwin System™ does not intentionally ask children or students to submit personal information directly through the website.
Educators and other users should not submit identifiable student information, student work containing personal details, health information, or other sensitive records through the Contact form unless this has been specifically agreed and there is a lawful basis for doing so.
Information Security
Reasonable steps are taken to protect personal information against:
Loss
Unauthorised access
Misuse
Disclosure
Alteration
Destruction
However, no website, email system, or internet transmission can be guaranteed to be completely secure.
If a privacy breach occurs that is likely to cause serious harm, appropriate steps will be taken in accordance with the Privacy Act 2020.
Retaining Information
Personal information is kept only for as long as it is reasonably required for the purpose for which it was collected, or as required for legal, tax, accounting, dispute-resolution, or administrative purposes.
Information that is no longer required may be securely deleted, anonymised, or removed from active records.
Accessing or Correcting Your Information
Under the Privacy Act 2020, you may ask for access to personal information held about you. You may also ask for information to be corrected if you believe it is inaccurate, incomplete, or misleading.
To make a request:
Visit the Contact page.
Include “Privacy Request” in your message.
Explain what information you are requesting or would like corrected.
Provide enough information to confirm your identity and locate the relevant record.
Additional information may be requested where reasonably necessary to confirm your identity.
Privacy Questions and Complaints
If you have a concern about how your personal information has been handled, please contact The Irwin System™ through the Contact page.
The aim will be to understand the concern and respond fairly and promptly.
If your concern is not resolved, you may contact the New Zealand Office of the Privacy Commissioner:
External Links
The website may contain links to external websites, social-media platforms, public documents, or third-party services.
The Irwin System™ is not responsible for the privacy practices or content of external websites. You should review the privacy information provided by those services.
Changes to This Policy
This Privacy Policy may be updated when the website, services, legal requirements, or information-handling practices change.
The current version will be published on this page with its most recent update date. Material changes may also be communicated elsewhere on the website where appropriate.